Understand your Role

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Understand your Role in Health and Social care

Healthcare courses online

This Understand your role online training course is designed to introduce the learner to their role as a health & social care worker. It focuses on the rights and responsibilities of the employee and the importance of following agreed ways of working such as policies and procedures, the legislation, professional boundaries and confidentiality.

An elderly person who wants to stay in their own home is given committed support by carers. This could include assistance with personal care tasks like dressing and washing. Health and social care workers frequently offer company and assistance with household chores.  Health Care Workers support the individual to retain as much independence as possible so that they can live in their own home and have access to the community. It is important to understand your companies values, aims and objectives as an employee.

  • Created by professionals in Health and Social care
  • Prepared in compliance to and with the skills for care and skills for health for Health and social care Support Workers in England
  • CPD accredited
  • No time restrictions, the training is entirely online.
  • Duration: 3 hours
  • Instant digital certificate.


Upon the successful completion of our Understand your role online training course, you will undertake a 20 question quiz  with a pass mark of 80%. The questions are automatically marked and you will be automatically certificated. If you don’t pass, you can retake the assessment as many times as desired until you pass.

Aims, objectives and values

To understand your role, it is important to know what your employer wants to achieve. Looking at your organization’s values, goals, and objectives will help you establish this.

To understand your role, it is important to know what your employer wants to achieve. Looking at your organization’s values, goals, and objectives will help you establish this.

Values: The organization’s values are its guiding principles, and they should be evident in every aspect of the care you provide.

Aims: These are the organization’s overall general goals, or what they want to achieve through their activities. You will contribute to and aid your employer to achieve these.

Objectives: Are the specific things that must be in place to achieve the aims

Who is this course for?

To start a profession in Health and social care, no special education is required. All you have to do is be considerate of others, be of service, be kind, and have good communication and listening skills.

A good care provider will always respect a person’s dignity and privacy. They will uphold confidentiality and support and treat others with the same dignity and respect that they would desire for themselves and their loved ones.

  • Healthcare Assistant
  • Support Worker
  • Social Care Worker
  • Adult Nursing
  • Adult Support Worker
  • Mental Health Care Assistant
  • Social Care Assessor

Points of importance (Duties and responsibilities)

  • Providing care and support, acting with the needs of the individual in mind, communicating clearly, developing connections, and promoting diversity and equality
  • Working together, encouraging one another, and developing your skills to produce better work.
  • preserving and filing accurate documents, according to regulations, and acting in the manner that has been agreed upon while safely participating in activities.
  • preserving confidentiality by securely storing documents and abstaining from disclosing any personal information about clients or staff to unauthorised parties.
  • You have responsibilities to the people you provide care and support for.

Understand your role Learning outcomes

  • Understanding the role of the health & social care worker.
  • Work in ways agreed that have been agreed with the employer
  • Understand working relationships in health and social care
  • Work in partnership with others


Healthcare courses online
Healthcare courses online

The CPD Group has recognised all of our courses as adhering to generally recognised standards for Continuing Professional Development (CPD).

When the course is successfully completed, a quality assured certificate will be issued to you. This can be utilised as proof of conformity and audit.

The renewal term for this course is suggested to be 1 year based on industry best practise guidelines. This suggested renewal date will be printed on your certificate.

How do our courses work?​

Healthcare courses online

1.  Purchase and payment

Add the course of your choice into the basket. After adding all the courses you require, proceed to our easy checkout procedure to make a payment with a debit or credit card.

There is also the option to pay by invoice for businesses booking ten or more courses.

Healthcare courses online

2. Course access

After making your purchase, go to your email account, look for an email from Coral & Reed Ltd where you will find the information you need to begin your training (use your username and login using the password you created).

Healthcare courses online
Healthcare courses online

3. Certificate

After successfully completed your course, you can immediately download your digital certificate as a PDF.

4. Continued Support

If at any point during your course you require assistance, our helpful customer support staff is eager to assist you. Please feel free to contact us at admin@coralandreed.co.uk or call us at 01753 463464, and we’ll try our best to address any queries you may have.

Frequently Asked Questions

Yes, our course are available to all leaners across the world and can be paid for using a Debit card.

You can start your course immediately after purchase.

All our courses will differ, according to the learning resource, but traditionally, previous learners have taken as little as 1 hour up to 3 hours. You have access to the courses once purchased for a period of 1 year.

Certificates are usually available immediately after completing the course. Click on the certificate button to download and save it somewhere easy to remember. If the course was purchased for you by your employer, please contact them for a copy of your certificate.

Once a course is purchased, go to our website – www.coralandreed.com and log in at the top by entering your user name and password. A list of courses should appear on the screen. Click on a course. On your desired course page, scroll down to course content and select the 1st module, Study the learning material, click mark complete and click lesson content to access your assessment or next lesson where lesson content is missing.

Yes, of course. Courses purchased can be completed on the phone, tablet or on a laptop.

Once the purchase of the course is complete, please allow up to 10 minutes before checking your email for log in details. Where details have not been emailed automatically please do not hesitate to contact us.

You can either choose to purchase a single course, a number of courses or a pack of
courses. Individuals wishing to purchase single courses for themselves are advised to click
Start Course, Take this Course, select individual for a single learner, or Group for individuals
purchasing on behalf of their company, add to basket and proceed to checkout.

You can also choose to undertake your course in a classroom setting, remotely from home
(Virtually) or do it online (E – Learning). Virtual and classroom courses can be booked in
www.coralandreed.co.uk while online courses are purchased on www.coralandreed.com.

You can start your course immediately after purchase.

One (1) CPD point is normally earned for every hour of study. On the corresponding course page, you can find a schedule, outlining how long we estimated each course to last.

Yes. Even after finishing the course, you may log in using your username and password to access the training materials whenever you choose.

No, there isn’t a time limit on how soon you must finish the training after placing a purchase since we want our courses to fit your schedule. Additionally, you may divide your training into as many sessions as you choose because the programme tracks your success as you go along. You are totally free to study at your own speed.

Based on best practise recommendations, the majority of our training courses include a suggested date for renewal, which is 1 Year.  The certificate you receive after finishing the course will include this date.

Simply go to the course page for the training renewal and make another complete course purchase. You may be confident that you are buying the most recent edition because our courses are frequently updated to reflect changes in statutory requirements.

You can use a debit or credit card to pay for our courses.

Please get in touch with our team so they can handle this for you. Call us at 01753 463464 or send an email to admin@coralandreed.co.uk.

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