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Record Keeping

Healthcare courses online

Record keeping is an essential aspect in the health and social sector and plays a viral role in providing safe and effective care to patients and or service users. Effective record keeping helps promote high standards of clinical care, ensure continuity of care, helps detect problems such as deterioration in their health and condition while keeping an accurate account of treatment and care delivered.

This record keeping online training course will provide you with the understanding of what records are according to the law, their importance and functions in the provision of health and social care, the principles of record keeping, the content and style suitable when keeping records. The learner will be able to keep effective records and understand their professional and legal duty. It outlines the importance of audits and the role played in ensuring consistency of care, the right of access, retention of records and principles of delegation.


  • Created by professionals in Health and Social care 
  • CPD accredited
  • No time restrictions, the training is entirely online.
  • Duration: 3 hours
  • Instant digital certificate.

Why Choose Coral & Reed courses?

Our courses are:

  • Skills for Care aligned
  • Affordable to suit your budget
  • High quality and value for money
  • Based on best practice knowledge to gain the highest standards
  • Highly interactive.

Who should take this course?

This Record-Keeping online training course is essential for persons who work in health and social care services, such as:

  • GPs, nurses, and healthcare assistants working for the NHS.
  • Agency nurses
  • Agency workers
  • Carers, whether in a household or residential environment.
  • Employees in private healthcare.
  • Those who are employed by institutions of higher learning, such as adult learning.

There is no prerequisite knowledge needed for this course, making it appropriate for workers of all levels.

Record Keeping Learning Outcomes

By the end of this Record keeping online course, the learner will be able to:

  • Understand what records are
  • Understand the importance of good record keeping.
  • Know the principles good record keeping.
  • Know how to keep effective records
  • Understand their responsibilities and duty of care 
  • Understand what audits are and the patient’s right to confidentiality.
  • Understand the importance of adopting a person centred approach
  • Understand how to delegate records & countersigning
  • Learn the most common problems associated with record keeping. Re


Upon the successful completion of the record keeping online training course, you will undertake a 20 question quiz  with a pass mark of 80%. The questions are automatically marked and you will be automatically certificated. If you don’t pass, you can retake the assessment as many times as desired until you pass.


Course objectives

The objectives of this online Record-Keeping training course is to increase health and social care professionals’ grasp of the statutory, regulatory, and professional requirements for maintaining accurate medical/care records.

Doctors, nurses, midwives, allied health professionals, and other health and social care support workers must maintain clear and accurate records important to their practise. Patient health records additionally play a legal role by giving documentation of practitioners’ engagement or actions with patients or clients, therefore strengthening accountability.

Course content

  • Definition of records
  • The importance of records
  • Functions of good records
  • The principles of keeping records
  • Effective record keeping
  • Legal matters – your duty of care
  • Audits & Access to records
  • Person centred approach
  • Delegation
  • Countersigning
  • Problems with record keeping
  • Data Protection Act 1998
  • Data protection principles
  • Terminology used in data protection
  • Health record storage, protection, and disposal

How do our courses work?

Healthcare courses online

1.  Purchase and payment

Add the course of your choice into the basket. After adding all the courses you require, proceed to our easy checkout procedure to make a payment with a debit or credit card.

There is also the option to pay by invoice for businesses booking ten or more courses.

Healthcare courses online

2. Course access

After making your purchase, go to your email account, look for an email from Coral & Reed Ltd where you will find the information you need to begin your training (use your username and login using the password you created).

Healthcare courses online
Healthcare courses online

3. Certificate

After successfully completed your course, you can immediately download your digital certificate as a PDF.

4. Continued Support

If at any point during your course you require assistance, our helpful customer support staff is eager to assist you. Please feel free to contact us at or call us at 01753 463464, and we’ll try our best to address any queries you may have.

Frequently Asked Questions

Yes, our course are available to all leaners across the world and can be paid for using a Debit card.

You can start your course immediately after purchase.

All our courses will differ, according to the learning resource, but traditionally, previous learners have taken as little as 1 hour up to 3 hours. You have access to the courses once purchased for a period of 1 year.

Certificates are usually available immediately after completing the course. Click on the certificate button to download and save it somewhere easy to remember. If the course was purchased for you by your employer, please contact them for a copy of your certificate.

Once a course is purchased, go to our website – and log in at the top by entering your user name and password. A list of courses should appear on the screen. Click on a course. On your desired course page, scroll down to course content and select the 1st module, Study the learning material, click mark complete and click lesson content to access your assessment or next lesson where lesson content is missing.

Yes, of course. Courses purchased can be completed on the phone, tablet or on a laptop.

Once the purchase of the course is complete, please allow up to 10 minutes before checking your email for log in details. Where details have not been emailed automatically please do not hesitate to contact us.

You can either choose to purchase a single course, a number of courses or a pack of
courses. Individuals wishing to purchase single courses for themselves are advised to click
Start Course, Take this Course, select individual for a single learner, or Group for individuals
purchasing on behalf of their company, add to basket and proceed to checkout.

You can also choose to undertake your course in a classroom setting, remotely from home
(Virtually) or do it online (E – Learning). Virtual and classroom courses can be booked in while online courses are purchased on

You can start your course immediately after purchase.

One (1) CPD point is normally earned for every hour of study. On the corresponding course page, you can find a schedule, outlining how long we estimated each course to last.

Yes. Even after finishing the course, you may log in using your username and password to access the training materials whenever you choose.

No, there isn’t a time limit on how soon you must finish the training after placing a purchase since we want our courses to fit your schedule. Additionally, you may divide your training into as many sessions as you choose because the programme tracks your success as you go along. You are totally free to study at your own speed.

Based on best practise recommendations, the majority of our training courses include a suggested date for renewal, which is 1 Year.  The certificate you receive after finishing the course will include this date.

Simply go to the course page for the training renewal and make another complete course purchase. You may be confident that you are buying the most recent edition because our courses are frequently updated to reflect changes in statutory requirements.

You can use a debit or credit card to pay for our courses.

Please get in touch with our team so they can handle this for you. Call us at 01753 463464 or send an email to

All our courses are CPD accredited (Continuous Professional Development) and count towards your CPD points. Points for each course will be indicated on each certificate issued.

The Care Certificate is a recognised qualification that can assist individuals undertaking it to progress on to NVQ’S and or to the access course to nursing.

Most employers require all potential staff to undertake mandatory courses yearly. These differ from employer to employer . Please check with your employer which courses are most suitable for you. We however recommend all new staff to the Health & Social care industry to undertake the Care Certificate. This provides you with most of the necessary basic skills required to begin your health and social care career.

We offer various courses for new starters and experienced staff to the Health& Social Care Industry. These range from the Basic Pack, Mandatory course Pack, the Care Certificate, Care Home Kitchen Staff Pack and Domestic Assistant Staff pack. Individuals wishing to enter the Health and Social Care Industry are strongly advised to purchase The Care Certificate. Individuals wishing to work in the NHS are advised to purchase the Statutory Mandatory pack. Individuals wishing to renew their yearly qualifications are recommended to purchase either the Statutory Mandatory or the Mandatory course – basic.

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