1. Understanding why communication is important 1 Assessment

1. Understanding why communication is important.. 1 Assessment

1. Understanding why communication is important…. 1 Assessment

2. Be able to meet the communication and language needs wishes and preferences of individuals 1 Assessment

2.1.1 Language needs 1 Assessment

2.1.2 Hearing loss 1 Assessment

2.1.3 Visual impairment 1 Assessment

2.1.5 Learning disability 1 Assessment

2.1.6 Dementia / Confusion 1 Assessment

2.1.7 Communication disorder 1 Assessment

2.2.1 Communication methods that meet an individual’s needs 1 Assessment

2.2.2 Communication methods that meet an individual’s needs.. 1 Assessment

2.2.3 Meeting communication needs for individuals with visual impairment, physical disability & learning disability. 1 Assessment

2.2.4 Meeting communication needs for individuals with visual impairment, physical disability & learning disability. 1 Assessment

3. Be able to overcome barriers to communication 1 Assessment

3.2 Ways to ensure that communication has been understood 1 Assessment

4. 0 Be able to respect equality and diversity when communicating 1 Assessment

5. Applying principles and practices relating to confidentiality at work. 1 Assessment

5.2 Confidentiality in day – to – day communication 1 Assessment