Conflict Management

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Conflict Management (Conflict Management)

Healthcare courses online

This Conflict Management (Conflict Management) online training course teaches you how to manage conflicts in the workplace. We examine why conflict occurs, different conflict patterns, and the action necessary to overcome conflict. This course will teach you more about observed behaviours and how to manage conflict.

The Conflict Management (Conflict Management) online course is designed to help you demonstrate the understanding of this subject at a number of levels, from fundamental to in-depth. Furthermore, by enrolling in our Conflict Management (Conflict Management) course, you will obtain the most comprehensive and informative modules for the rest of your life. As you progress through the course’s modules, you will also learn the principles of Conflict Management (Conflict Management) and delve into its fundamental themes.


Who is this course for?

  • Created by professionals in Conflict Management (Conflict Management)
  • CPD accredited
  • No time restrictions, the training is entirely online.
  • Duration: 3 hours
  • Instant digital certificate.


Upon the successful completion of our Conflict Management (Conflict Management) online training course, you will undertake a 20 question quiz  with a pass mark of 80%. The questions are automatically marked and you will be automatically certificated. If you don’t pass, you can retake the assessment as many times as desired until you pass.

Conflict Management (Conflict Management) Learning outcomes

  • The most common causes & different stages of conflict.
  • Create a work climate that is compassionate, accommodating, and collaborative.
  • Use the concepts and practical principles acquired in this course for creating pleasant and collaborative workplace environments.
  • Identify and develop an effective plan for dealing with probable workplace conflict situations.

This Conflict Management (Conflict Management) online course is open to everyone who wants to improve their knowledge and skill in the health and social care industry as well as new graduates and job seekers.

  • Team Leaders
  • Line Managers
  • Supervisors
  • Head of departments
  • HR professionals


Healthcare courses online
Healthcare courses online

The CPD Group has recognised all of our courses as adhering to generally recognised standards for Continuing Professional Development (CPD).

When the course is successfully completed, a quality assured certificate will be issued to you. This can be utilised as proof of conformity and audit.

The renewal term for this course is suggested to be 1 year based on industry best practise guidelines. This suggested renewal date will be printed on your certificate.

Courses content

  • What is conflict?
  • What causes conflict?
  • Workplace conflicts
  • Conflict styles
  • Personality traits
  • Conflict resolution behaviours
  • Having discussions

Course objectives

This Conflict Management (Conflict Management) online course objectives are:

  • Increase your understanding of conflict.
  • Recognise the causes of workplace conflict.
  • Learn about various conflict modes.
  • Identify your own reactions to conflict situations.
  • Through scenario work, you may hone your approach to dispute resolution.

How do our courses work?​

Healthcare courses online

1.  Purchase and payment

Add the course of your choice into the basket. After adding all the courses you require, proceed to our easy checkout procedure to make a payment with a debit or credit card.

There is also the option to pay by invoice for businesses booking ten or more courses.

Healthcare courses online

2. Course access

After making your purchase, go to your email account, look for an email from Coral & Reed Ltd where you will find the information you need to begin your training (use your username and login using the password you created).

Healthcare courses online
Healthcare courses online

3. Certificate

After successfully completed your course, you can immediately download your digital certificate as a PDF.

4. Continued Support

If at any point during your course you require assistance, our helpful customer support staff is eager to assist you. Please feel free to contact us at or call us at 01753 463464, and we’ll try our best to address any queries you may have.

Frequently Asked Questions

Yes, our course are available to all leaners across the world and can be paid for using a Debit card.

You can start your course immediately after purchase.

All our courses will differ, according to the learning resource, but traditionally, previous learners have taken as little as 1 hour up to 3 hours. You have access to the courses once purchased for a period of 1 year.

Certificates are usually available immediately after completing the course. Click on the certificate button to download and save it somewhere easy to remember. If the course was purchased for you by your employer, please contact them for a copy of your certificate.

Once a course is purchased, go to our website – and log in at the top by entering your user name and password. A list of courses should appear on the screen. Click on a course. On your desired course page, scroll down to course content and select the 1st module, Study the learning material, click mark complete and click lesson content to access your assessment or next lesson where lesson content is missing.

Yes, of course. Courses purchased can be completed on the phone, tablet or on a laptop.

Once the purchase of the course is complete, please allow up to 10 minutes before checking your email for log in details. Where details have not been emailed automatically please do not hesitate to contact us.

You can either choose to purchase a single course, a number of courses or a pack of
courses. Individuals wishing to purchase single courses for themselves are advised to click
Start Course, Take this Course, select individual for a single learner, or Group for individuals
purchasing on behalf of their company, add to basket and proceed to checkout.

You can also choose to undertake your course in a classroom setting, remotely from home
(Virtually) or do it online (E – Learning). Virtual and classroom courses can be booked in while online courses are purchased on

You can start your course immediately after purchase.

One (1) CPD point is normally earned for every hour of study. On the corresponding course page, you can find a schedule, outlining how long we estimated each course to last.

Yes. Even after finishing the course, you may log in using your username and password to access the training materials whenever you choose.

No, there isn’t a time limit on how soon you must finish the training after placing a purchase since we want our courses to fit your schedule. Additionally, you may divide your training into as many sessions as you choose because the programme tracks your success as you go along. You are totally free to study at your own speed.

Based on best practise recommendations, the majority of our training courses include a suggested date for renewal, which is 1 Year.  The certificate you receive after finishing the course will include this date.

Simply go to the course page for the training renewal and make another complete course purchase. You may be confident that you are buying the most recent edition because our courses are frequently updated to reflect changes in statutory requirements.

You can use a debit or credit card to pay for our courses.

Please get in touch with our team so they can handle this for you. Call us at 01753 463464 or send an email to

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