Communication
This communication online training course is useful for all workers within a professional work setting. It focuses on the different types, barriers of communication. It discusses the different types of working relationships, checking understanding and the legal aspects that pertain to communication.
Communication is an essential to both our personal and professional life because it enables us to interact with and connect to the world. Therefore, having effective communication abilities is highly regarded in work.
The CPD Group has recognised all of our courses as adhering to generally recognised standards for Continuing Professional Development (CPD).
When the course is successfully completed, a quality assured certificate will be issued to you. This can be utilised as proof of conformity and audit.
The renewal term for this course is suggested to be 1 year based on industry best practise guidelines. This suggested renewal date will be printed on your certificate.
- Created by professionals in Health and social care
- CPD accredited
- No time restrictions, the training is entirely online.
- Duration: 3 hours
- Instant digital certificate.
Assessment
Upon the successful completion of our online communication training course, you will undertake a 20 question quiz with a pass mark of 80%. The questions are automatically marked and you will be automatically certificated. If you don’t pass, you can retake the assessment as many times as desired until you pass.
Who is this course for?
This communication online course is suitable for anyone who wishes to improve their communication skills in the workplace, including managers, supervisors, trainees and apprentices. It is also suitable for anyone wishing to those seeking new employment opportunities.
This includes and not limited to?
- Agency nurses
- Agency workers
- Healthcare assistants
- Support workers
- Care assistants
- Community services.
Why Choose Coral & Reed courses?
- Skill for care aligned
- Affordable to suit your budget
- High quality and value for money
- Based on best practice knowledge to gain the highest standards
- Highly interactive.
Certification
Course content
- The importance of effective communication,
- Types of communication,
- Communication with other workers and individuals,
- Importance of effective communication,
- Communication needs and preferences,
- Different methods of communication,
- Barriers to effective communication,
- Reducing barriers to communication,
- Checking understanding,
- Additional information and support,
- Confidentiality,
- Communication in practice, and
- References and resources.
Communication Learning Outcomes
The main aims of this course is to help the learner to understand:
- The importance of effective communication at work.
- How to meet the language needs, wishes and pretences of individuals.
- How to promote effective communication.
- The principles and practices relating to confidentiality.
- The use of appropriate verbal and non-verbal communication.
How do our courses work?
1. Purchase and payment
Add the course of your choice into the basket. After adding all the courses you require, proceed to our easy checkout procedure to make a payment with a debit or credit card.
There is also the option to pay by invoice for businesses booking ten or more courses.
2. Course access
After making your purchase, go to your email account, look for an email from Coral & Reed Ltd where you will find the information you need to begin your training (use your username and login using the password you created).
3. Certificate
After successfully completed your course, you can immediately download your digital certificate as a PDF.
4. Continued Support
If at any point during your course you require assistance, our helpful customer support staff is eager to assist you. Please feel free to contact us at admin@coralandreed.co.uk or call us at 01753 463464, and we’ll try our best to address any queries you may have.
Frequently Asked Questions
Yes, our course are available to all leaners across the world and can be paid for using a Debit card.
You can start your course immediately after purchase.
All our courses will differ, according to the learning resource, but traditionally, previous learners have taken as little as 1 hour up to 3 hours. You have access to the courses once purchased for a period of 1 year.
Certificates are usually available immediately after completing the course. Click on the certificate button to download and save it somewhere easy to remember. If the course was purchased for you by your employer, please contact them for a copy of your certificate.
Once a course is purchased, go to our website – www.coralandreed.com and log in at the top by entering your user name and password. A list of courses should appear on the screen. Click on a course. On your desired course page, scroll down to course content and select the 1st module, Study the learning material, click mark complete and click lesson content to access your assessment or next lesson where lesson content is missing.
Yes, of course. Courses purchased can be completed on the phone, tablet or on a laptop.
Once the purchase of the course is complete, please allow up to 10 minutes before checking your email for log in details. Where details have not been emailed automatically please do not hesitate to contact us.
You can either choose to purchase a single course, a number of courses or a pack of
courses. Individuals wishing to purchase single courses for themselves are advised to click
Start Course, Take this Course, select individual for a single learner, or Group for individuals
purchasing on behalf of their company, add to basket and proceed to checkout.
You can also choose to undertake your course in a classroom setting, remotely from home
(Virtually) or do it online (E – Learning). Virtual and classroom courses can be booked in
www.coralandreed.co.uk while online courses are purchased on www.coralandreed.com.
You can start your course immediately after purchase.
One (1) CPD point is normally earned for every hour of study. On the corresponding course page, you can find a schedule, outlining how long we estimated each course to last.
Yes. Even after finishing the course, you may log in using your username and password to access the training materials whenever you choose.
No, there isn’t a time limit on how soon you must finish the training after placing a purchase since we want our courses to fit your schedule. Additionally, you may divide your training into as many sessions as you choose because the programme tracks your success as you go along. You are totally free to study at your own speed.
Based on best practise recommendations, the majority of our training courses include a suggested date for renewal, which is 1 Year. The certificate you receive after finishing the course will include this date.
Simply go to the course page for the training renewal and make another complete course purchase. You may be confident that you are buying the most recent edition because our courses are frequently updated to reflect changes in statutory requirements.
You can use a debit or credit card to pay for our courses.
Please get in touch with our team so they can handle this for you. Call us at 01753 463464 or send an email to admin@coralandreed.co.uk.
