1. Developing and Leading Teams to Achieve Organisational Goals and Objectives (4 credits) 
This unit enhances a Registered Manager’s ability to lead teams effectively towards achieving the strategic goals of the organisation. It covers team dynamics, leadership styles, and performance management, which are essential for ensuring high-quality services.

Learning Outcomes:

• Understand the importance of leading teams to achieve organisational goals and objectives
• Be able to develop and lead teams

2. Managing Improvement (3 credits) 

Continuous improvement is vital in the care sector. This unit focuses on identifying areas for improvement, implementing changes, and monitoring the impact of these changes. It equips managers with the skills to drive innovation and maintain high standards of care.

Learning Outcomes:

• Understand the effectiveness of the organisation and own ability to manage and improve quality to meet customer requirements.
• Be able to plan and implement projects to meet, and if possible exceed, customer requirements

3. Managing Stress and Conflict in the Organisation (3 credits) 
Stress and conflict can significantly impact the performance and well-being of staff. This unit provides managers with strategies to manage stress and resolve conflicts effectively, thereby promoting a healthy work environment and improving staff retention.

Learning Outcomes:

• Understand the effectiveness of own organisation in dealing with workplace stress and conflict
• Be able to improve the management of workplace stress and conflict in own area of responsibility

4. Developing people in the work place (5 credits)

This unit focuses on empowering leaders to effectively develop and support their team members’ growth in the workplace. It explores practical strategies for identifying learning needs, creating development plans, and fostering a culture of continuous improvement. Learners will gain the skills needed to coach, mentor, and motivate individuals—driving both personal and organisational performance.

Learning Outcomes:

• Understand the importance of promoting personal development
• Be able to plan for an individual’s development

5. Motivating people in the work place (2 credits) 

This unit explores how motivation drives performance and how leaders can inspire individuals to give their best at work. It covers key motivation theories and practical techniques for creating an engaging, productive environment. Learners will develop strategies to boost morale, encourage ownership, and align personal goals with organisational objectives.

Learning Outcomes:

• Be able to improve levels of motivation and increase performance in the workplace
• Understand the factors that may affect performance and motivation in the work place

6. Managing Resources (4 credits) 
Resource management is crucial in care settings where resources are often limited. This unit focuses on efficient allocation and utilisation of resources, including staff, equipment, and finances, to ensure optimal operation of the care facility.

Learning Outcomes:

• Understand how to manage physical resources for which you are accountable
• Be able to plan and implement improvements for managing physical resources for which you are accountable

7. Solving problems by making effective decisions in the workplace (3 credits)

This unit equips leaders with the tools and techniques needed to tackle workplace challenges confidently and make sound decisions. It covers structured problem-solving methods, risk analysis, and decision-making models. Learners will enhance their ability to assess situations, evaluate options, and implement effective solutions that drive positive outcomes.

Learning Outcomes:

• Be able to plan how you will implement the solution
• Be able to apply decision making techniques when assessing possible solutions
• Be able to analyse a complex problem in the context of the workplace

8. Managing Information (3 credits) 
Accurate information management is vital for decision-making and regulatory compliance in the care sector. This unit equips health care managers with skills to manage information systems, ensuring data integrity and security.

Learning Outcomes:

• Understand the management of information within the organisation
• Be able to gather and analyse information to make decisions or solve problems in your area of responsibility
• Be able to disseminate information on a management decision, through the right organisational channels

9. Managing and implementing change in the work place. (6 credits) 
Ability to make financial decisions is essential for managers to justify investments and manage budgets effectively. This unit covers the principles of financial management, including cost-benefit analysis and budgeting, enabling managers to make sound financial decisions.

Learning Outcomes:

• Understand financial concepts used to inform management decisions
• Be able to make a financial case to inform a management decision

10. Managing and implementing change in the work place. (6 credits) 
This unit prepares leaders to successfully plan, manage, and embed change within the workplace. It focuses on understanding the impact of change, overcoming resistance, and leading teams through transitions. Learners will gain practical skills to implement change effectively while maintaining performance and morale.

Learning Outcomes:

• Be able to manage and implement change in the workplace
• Understand the reasons for change in an organisation

11. Becoming an Effective Leader (4 credits) 
Effective leadership is fundamental in the health care sector. This unit focuses on developing leadership qualities and competencies, such as emotional intelligence, communication, and strategic thinking, which are essential for inspiring and leading care teams.

Learning Outcomes:

• Understand own ability to fulfil key responsibilities of the leadership role
• Be able to evaluate own ability to lead others
• Understand the factors that may affect performance and motivation in the work place